Over the next decade, we’re going to see more disruptive change than we’ve seen over the last 30 years – since the fax machine was replaced by email and we all somehow thought it would make us more efficient and free up our time. That change will be a generational one. There’s no denying we’re a mature industry built on the backs of employees that have worked within the industry for decades. Unfortunately, Father Time remains undefeated, and we’re seeing retirements hit record rates and continue to accelerate. Most companies will be facing the reality that the bulk of their senior staff in sales, marketing, operations, and executive management will all be retiring within the next few years. And so we wonder about what comes next.
