Get More Done. Save Time and Money.
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HELP YOUR TEAM GET MORE DONE
Benefits of ProAssist AI™
ProAssist AI™, a feature suite of Moblico's Mobile Engagement Platform, enhances communication and interaction in the wholesale distribution industry. It enables users to connect and transact with distribution branches via text, chat, email, Whatsapp, push, and mobile app communications.
ProAssist AI™ benefits sales and customer support teams by minimizing mundane daily tasks, providing intelligent automation, personalized recommendations, real-time insights, enabling them to deliver proactive, efficient, targeted, and high-quality customer experiences, loyalty and retention, and revenue growth at scale.
FROM CONVERSATION TO ACTION
Turn Conversations into AI-Powered Workflows
Sales and support reps waste time and make mistakes switching between systems and conversations — whether from emails, texts, phone calls, or walk-ins at the counter. ProAssist AI™ unifies communication and tools in one view, automatically pulling contextual details into your apps so teams can quote, order, and respond faster—without the chaos.
The Value of ProAssist AI™
Turn Conversation into Action
Instantly extract key details from messages and route them into apps and workflows—saving time and reducing errors.
One Unified Inbox
View emails, texts, and chats in a single thread to keep context clear and eliminate tab switching.
Built-In Tools, Built For Action
Quote, order, search, return, and more—right inside the message thread using tools like OrderAssist and Quote Builder.
Slide-In Interface
Use tools side-by-side with messages so reps can act fast without losing focus.
Connect Any App
Easily link internal or external tools—no code or IT required.
Role-Based Workspaces
Customize views and permissions by team—sales, support, ops—for maximum clarity and security.
Real-Time Team Collaboration
Multiple teammates can view/respond to messages together, boosting speed and coordination.
Seamless System Sync
Integrated with your ERP and key systems to eliminate re-entry and streamline workflows.
Additional AI-Powered Services
Segments & Personalization
Leverage AI based customer segments to deliver personalized user experiences
Spam Blocker
Prevent unwanted and distracting messages from cluttering your inbox
Conversation Translation
Connect with customers in their preferred languages anytime, anywhere
OrderAssist AI™
Convert unstructured orders to structured orders with the power of AI
Returns & Warranty
Reduce return costs with automated returns through mobile apps and text
Mobile Search
Assist your customers in finding what they need through text and mobile apps
Customer Sentiment
Interact with customers by using automated actions tailored to emotions
Disposition Tags
Gain insight into conversation types such as orders, product searches and inquiries
Inbound Message Routing
Auto assign conversations to teams and individuals based on the message content
Mobile engagement is crucial in wholesale distribution, leveraging digital experiences for real-time, personalized interactions, driving customer satisfaction, and business growth.